Why would the Finance Fee Report or Collection Letters not match the Customer Statements?

If you review how the Finance Fees and Collection Letters are calculated, you will see that they have differing purposes.

The Finance Fee report should match a Customer Statement, but with any previous Finance Fees and Claims which have not been sent to the Customer removed.

The Collection Letter should match a Customer Statement, but with any Claims which have not been sent to the Customer removed.

The Customer Statement will show all charges whether the Claim has been sent to the Customer or not. In fact, some companies send Statements instead of sending Invoices.